A traditional communications vehicle that takes advantage of computer technology, Virginia HUD's monthly electronic newsletter, Virginia HUD Lines, has completed its first full year of publication. With a circulation of 9,000 (and growing), it reaches local governments and housing authorities, real estate agents and brokers, mortgage bankers, and community and faith-based organizations.

The office calls it a "cyber-simple" idea - it doesn't require additional Internet browser "plug ins" that some high tech ideas require. In fact, from an information technology perspective, Virginia HUD Lines is one of the most basic ways to use HUD's advanced cyber-technologies. But based on results, they've found that this blend of high- and low-tech is an extremely effective way to communicate and share information with HUD's customers, partners and constituents throughout the Commonwealth.

Virginia HUD Lines is emailed to subscribers, and each issue contains about 20 "e-briefs" on Secretarial initiatives, HUD and non-HUD housing and community development funding opportunities, HUD program and policy updates, and news of innovations launched by HUD Virginia's customers. The electronic newsletter generates about 40 customer inquiries to the Richmond HUD office every month.

"Our customers have reported that they not only read and enjoy Virginia HUD Lines every month," said Virginia State Coordinator Mary Ann Wilson, "but, more importantly, they make use of the information and share it with others through their own personal e-mail lists. A pretty simple use of our sophisticated technology? Sure. A smart use? Absolutely!"

Free email subscriptions are available by sending a note to Lee Jones with the Virginia office. The electronic newsletter also can be read on-line: copies of Virginia HUD Lines from May, 2001 through March, 2002 are available on the Virginia HUD State Office's website.