HUD Archives: News Releases

HUD No. 11-0401
Gloria Shanahan
(305) 520-5030
For Release
April 20, 2011


MIAMI, FL - U.S. Housing and Urban Development Southeast Regional Administrator Ed Jennings Jr. and Miami Mayor Tomas P. Regalado launched a HUD consumer awareness anti-scam campaign called Know It. Avoid It. Report It. The event, held at City Hall chambers, was joined by U.S. Attorney's Office Deputy Chief for Economic Crimes Section Marc Osborne, Federal Reserve VP Community and Economic Development Todd Greene, Lawyers' Committee for Civil Rights Under Law Yolanda McGill, Homeownership Preservation Foundation Josh Fuhrman, NeighborWorks America Marietta Rodriguez, and HUD Miami Field Office Director Armando Fana.

"With millions of homeowners in foreclosure or at risk of losing their homes as they fall behind on mortgage payments, and eight million Americans expected to face foreclosure now through 2012, the timing of this campaign could not be more prudent," said Jennings. "When you know better, you do better."

This campaign has two objectives. First, it aims to direct homeowners facing foreclosure to trusted resources and housing counselors. Second, and more importantly, the campaign wants to solicit the support of homeowners in shutting down scammers who regularly target the elderly, Hispanics, and African Americans. Both objectives will be pursued through education and outreach, anti-scam reporting tools, and close cooperation with federal, state, local, and non-profit partners.

Newly deceptive scam artist tactics lure homeowners into misleading agreements. Their tactics include giving the
false impression that they are affiliated with the government, charging illegal up-front fees, and executing fraudulent lease-back, financing, and repurchase schemes.

Highlights of the Know It. Avoid It. Report It. campaign include:

  • Information on how to avoid becoming a victim
  • Scam artist red flags and fraud warning signs
  • Complaint form and hotline to report fraud or suspicious activity
  • Resources for finding HUD-approved counselors and free housing workshops in every state
  • Names of individuals and companies identified by law enforcement agencies who have allegedly committed loan modification fraud or foreclosure relief scams

Education, outreach, and grassroots efforts in hardest hit communities include:

  • Multilingual brochures, posters, flyers, and other outreach materials
  • Television, radio, print, mass transit, and out-of-home advertising
  • Social media activity

HUD's goal is to motivate homeowners to call 1-888-995-HOPE (4673) or visit to get the facts about fraud and to report suspected scammers.


HUD's mission is to create strong, sustainable, inclusive communities and quality affordable homes for all. HUD is working to strengthen the housing market to bolster the economy and protect consumers; meet the need for quality affordable rental homes: utilize housing as a platform for improving quality of life; build inclusive and sustainable communities free from discrimination; and transform the way HUD does business. More information about HUD and its programs is available on the Internet at and


Content Archived: July 01, 2013