HUD Archives: News Releases

HUD No. 2016-11-16
NR 058
FEMA News Desk: (404) 358-2776
For Release
November 16, 2016


RALEIGH, NC - U.S. Housing and Urban Development disaster assistance teams, working with FEMA, state of North Carolina and local and community organizations continue to provide much needed housing disaster support services at Disaster Recovery Centers located in the most impacted areas of the state of North Carolina.

"The recovery process is underway and the HUD disaster teams in North Carolina are making a difference in helping survivors receive housing assistance as they work closely with FEMA, state and local governments and community organizations," said Ed Jennings, Jr., HUD Southeast Region IV administrator.

On Oct. 11, HUD announced that they will speed federal disaster assistance to the State of North Carolina, Florida and Georgia, and would provide support to homeowners and low-income renters forced from their homes due to Hurricane Matthew.

"HUD is an important partner in the North Carolina recovery process," said Libby Turner, federal coordinating officer for the North Carolina disaster response and recovery. "Providing housing for those whose homes were flooded is vital to getting survivors and communities back on their feet."

Mike Sprayberry, director of North Carolina Emergency Management, said, "We are grateful to our federal partners for helping displaced households recover from the destruction of Hurricane Matthew. Getting folks out of temporary shelters and back into their homes or alternate long term housing is an essential step in the process."

HUD disaster related services for North Carolina include:

  • Disaster assistance for those who lived in public housing, a Section 8 unit or have a Housing Choice Voucher. Survivors should contact the housing provider that assisted them before the disaster and contact HUD at (336) 851-8058 or email at
  • Homeowner information and assistance regarding foreclosure or questions about next steps with their home. Survivors may contact a HUD approved housing counseling agency by calling 800-569-4287. Survivors do not have to have a FHA loan to meet with a HUD approved housing counseling agency and there is never a fee for foreclosure prevention counseling.

Survivors believing they have experienced housing discrimination after the disaster should call (888) 560-8913. Persons with questions about housing discrimination may call 800-669-9777.

Individuals affected by Hurricane Matthew are encouraged to register online at, download the FEMA app, or call 800-621-3362 for voice, 711, Video Relay Service, or other relay service. Survivors who are deaf, hard of hearing or who have difficulty speaking and use a TTY, should call 800-462-7585 directly.


HUD's mission is to create strong, sustainable, inclusive communities and quality affordable homes for all. More information about HUD and its programs is available on the Internet at and

You can also connect with HUD on social media and follow Secretary Castro on Twitter and Facebook or sign up for news alerts on HUD's Email List.

Disaster recovery assistance is available without regard to race, color, religion, nationality, sex, age, disability, English proficiency or economic status. If you or someone you know has been discriminated against, call FEMA toll-free at 800-621-3362 or TTY at 800-462-7585.

FEMA's mission is to support our citizens and first responders to ensure that as a nation we work together to build, sustain, and improve our capability to prepare for, protect against, respond to, recover from, and mitigate all hazards. Follow FEMA on twitter at @femaregion4 ( Download the FEMA app with tools and tips to keep you safe before, during, and after disasters.

Dial 2-1-1 or 888-892-1162 to speak with a trained call specialist about questions you have regarding Hurricane Matthew; the service is free, confidential and available in any language. They can help direct you to resources. Call 5-1-1 or 877-511-4662 for the latest road conditions or check the ReadyNC mobile app, which also has real-time shelter and evacuation information. For updates on Hurricane Matthew impacts and relief efforts, go to ( or follow N.C. Emergency Management on Twitter ( and Facebook ( People or organizations that want to help ensure North Carolina recovers can visit ( or text NCRecovers to 30306.

The U.S. Small Business Administration (SBA) is the federal government's primary source of money for the long-term rebuilding of disaster-damaged private property. SBA helps homeowners, renters, businesses of all sizes, and private non-profit organizations fund repairs or rebuilding efforts and cover the cost of replacing lost or disaster-damaged personal property. These disaster loans cover losses not fully compensated by insurance or other recoveries and do not duplicate benefits of other agencies or organizations. For more information, applicants may contact SBA's Customer Service Center by calling 800-659-2955, emailing, or visiting SBA's Web site at Deaf and hard-of-hearing individuals may call 800-877-8339.


Content Archived: January 3, 2018