2000 Best Practices

Overview of Executive Committee Roles and Responsibilities
Overview of Best Practices Criteria
        Best Practice Criteria: Demonstrated a Positive Impact on those Served
        Best Practice Criteria: Able to Be Replicated in Other Areas through a Clear
                                               Methodology, Tool, Program, Project or Model
        Best Practice Criteria: Exhibited Creativity in Addressing the Problem
        Best Practice Criteria: Overcame Challenges in Established Programs, Functions
                                                or Regions
        Best Practice Criteria: Demonstrated Effective Use of Partnerships
        Best Practice Criteria: Exceeded the Expectations of HUD Customers

Overview of Executive Committee Roles and Responsibilities

• Before reviewing and selecting the Top 100 Best Practice Nominations for 2000, each member of the Executive Panel will receive a binder with the following information:
  
  
  • A summary fact sheet for each forwarded nomination.
    
    
  • A hard copy of the nomination form.
    
    
  • Executive Summary of the nomination provided by the nominee.
    
    
  • BPIS Selection Process Instructions.
    
    
  • Training schedule for BPIS.
    
    
• After reviewing the information provided in the binder, each member of the Executive Panel will individually rate and rank the nominations forwarded by the Program Offices and Secretary’s Representatives.
  
  
  • Each member will electronically rate all the nominations forwarded to them against a pre-determined and approved set of Best Practice Criteria.
    
    
  • Each Best Practice criteria will be weighted.
    
    
  • Each nomination will receive a total score and will be automatically ranked against all nominations received by the panel.
    
  • An optional “comment/justification” field is provided for each nomination.
    
    
• After every member on the Executive Panel completes the individual selection process, the BPIS will synthesize the information provided and automatically produce a ranked list of the nominations (e.g., 1 - 400).
  
  
• As a group, the Executive Panel will meet to discuss and agree upon the above rankings.
  
  
• From this meeting a final breakdown of the forwarded nominations will be generated.
  
  
• The Executive Panel will task one member with making the final electronic selections by placing a checkmark next to those that will be in the Top 100.
  
  
• A report will be generated reflecting the Final Top 100 Best Practices and the runners-up.

Overview of Best Practices Criteria

Executive Committee Best Practice Criteria

• The Executive Committee Members may employ the following Best Practices Criteria to evaluate, rate and rank nominations selected for department-wide recognition:
  
  
  • Demonstrated positive impact on those served.
    
    
  • Able to be replicated in other areas through a clear methodology, tool, program, project or model.
    
    
  • Exhibited creativity in addressing the problem.
    
    
  • Overcame challenges in established programs, functions or regions.
    
    
  • Demonstrated effective use of partnerships.
    
    
  • Exceeded the expectations of HUD customers.

Best Practice Criteria: Demonstrated a Positive Impact on those Served

• Does the Best Practice have a qualitative or quantitative impact (examples of benefits the Best Practice created - number of jobs created, number of dollars saved, etc.)?
  
  
• Does the Best Practice help restore the public trust in HUD?
  
  
• Was the Best Practice achieved through clear, reasonable expectations and the effective utilization of the resources necessary to meet them?
  
  
• Does the Best Practice measure specific performance?

Best Practice Criteria: Able to Be Replicated in Other Areas through a Clear Methodology, Tool, Program, Project or Model

• Are similar resources available in other communities?
  
  
• Has the technique employed been clearly documented and is it replicable?
  
  
• Can the Best Practice be applied to a different environment?
  
  
• Does the Best Practice have the ability to be institutionalized with the Department?
  
  
• Does the Best Practice serve as a benchmark for other projects, programs, models or techniques throughout the Department?

Best Practice Criteria: Exhibited Creativity in Addressing the Problem

• Does the Best Practice identify and abandon outdated procedures and fundamental assumptions that underlie current operations, ignoring what is and concentrating on what should be?
  
  
• Does the Best Practice modernize or integrate outdated procedures within the Department with more effective procedures?

Best Practice Criteria: Overcame Challenges in Established Programs, Functions or Regions

• Has the Best Practice overcome barriers in an established process, creating opportunities for Department-wide success in similar processes?
  
  
• Does the Best Practice refocus and revitalize HUD procedures to carry out HUD missions and goals?
  
  
• Has the Best Practice overcome process or program fragmentation and problems in organization or duplication, bringing focus to better performing functions needed to serve the customers and the community?

Best Practice Criteria: Demonstrated Effective Use of Partnerships

• Does the Best Practice employ the assistance (financial, technical, etc.) of non-governmental and governmental entities in creating the Best Practice?
  
  
• Does the Best Practice illustrate institutions, including governments, churches,universities, etc., working together and becoming more interdependent, more market driven and customer driven?
  
  
• Does the Best Practice empower the communities and citizens to work towards their own solutions with the Federal Government acting as a partner?
  
  
• Does the Best Practice help refine HUD strategic goals, priorities and objectives based on customer feedback?

Best Practice Criteria: Exceeded the Expectations of HUD Customers

• Does the Best Practice serve as an example of HUD’s desire to meet the needs of the community?
  
  
• Can the Best Practice be held up to other program areas, functions or regions as a standard towards which to work?
  
  
• Can the Best Practice be marketed to other government and non-government agencies as a positive example of government at work?
  
  
• Does the Best Practice establish performance-based systems or procedures for HUD programs or procedures for HUD Programs, operations and employees?