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HUD's Web Awards
An appendix to the 2002 State of the Web Report
HUD's Homes and Communities Web Site
What
is it? HUD's web site is a clearinghouse of information and
services about homes and communities, organized in ways that are
meaningful to citizens and to HUD's current and future business
partners. It goes way beyond HUD's boundaries, offering links to
information and services from other Federal agencies, HUD partners,
and more.
Awards
and Recognition
2001
- Ranked
4th by Brown University: Brown University ranked HUD's Homes
and Communities Site 4th of 58 federal web sites reviewed in its
annual E-Gov Report, issued September 2001. The review
evaluated the level of services that federal and state agencies
offer via the web, finding that HUD's site is among the best! (http://www.washingtontechnology.com/news/1_1/daily_news/17140-1.html)
- Clips:
- Kelsey
Stuart cited HUD's web site as an example of "customer-centric
service" in his article, "The Big Switch to Customer
Service," in the E-Gov 2001 Preview Journal
(May 2001). "Now That's Customer-Centric!" spotlights
HUD's "At Your Service" section
- National
Journal (December 8) cited HUD's web page among recommended
housing web sites. "Going to the Housing and Urban Development
Department's Web site is like opening a triple-decker box
of crayons-it's surprisingly aesthetic, and full of more choices
than one person could ever hope to use�Take advantage of the
'Information for' option on the home page: HUD does an excellent
job of indexing its overwhelming Web site for easy use by
24 different user groups."
2000
- E-Citizen
Services Award: HUD was very proud to receive the first "E-Citizen
Services Award" for Federal agencies, presented by the Massachusetts
Institute of Technology (MIT) and Accenture (July 2000). This
award, now called the "Digital Government Award," recognizes
web sites that are most innovative in using the web to serve citizens.
MIT professor Dan Greenwood said of HUD's site: "they really knew
why people are going to their site and designed it for them." (http://www.civic.com/civic/articles/2000/0717/web-3awards-07-18-00.asp)
- USA
Today Hot Site: HUD's "homebuyers kit" is a permanent fixture
among USA Today's collection of "useful sites." They say, "If
you're in the market for a new home and wonder about your legal
rights, the size of mortgage you can afford and how to choose
an agent, this homebuyer's kit provides answers. A comprehensive
package from the folks at the Dept. of Housing and Urban Development." (http://www.usatoday.com/life/cyber/cwmoney.htm)
- Clips:
-
The Public Strategies Group praised HUD's web site as, "A
pioneer among federal agencies in how to put useful information
in the hands of customers and stakeholders," in their Fall,
2000 review of HUD. (http://www.fcw.com/fcw/articles/2000/1120/web-hud-11-21-00.asp)
- HUD's
web site was among "10 Sites to Watch: 10 unheralded
but innovative web sites that pave the way to digital government,"
the cover article of Federal Computer Week,
April 24, 2000. (http://www.fcw.com/fcw/articles/2000/0424/fcw-editorial-04-24.asp)
- Jeff
Bolletino, Vice President at Booz-Allen & Hamilton focused
on HUD's online chat rooms as an example of ways that government
agencies can use the web to "listen" to their audiences,
in his column in the E-Gov Journal. (May 2000)
1999
- Hammer
Award: HUD received a Hammer Award, presented by the National
Partnership for Reinventing Government, for developing webcasting
as a means for improving service to the public.
- Clips:
- In
its August 1999 report on "Governments Using Technology
to Serve the Citizen," the Intergovernmental Advisory
Board and GSA's Office of Governmentwide Policy, called
HUD's web site, "wonderful...an excellent example of
how to exploit the web to serve citizens." (http://www.gsa.gov/Portal/content/pubs_content.jsp?contentOID=115406&contentType=1008&P=1&S=1)
- "Kids
Next Door," the section of HUD's web site designed to
help teach children ages 5-12 to become good citizens, was
recognized by TeacherNet (sponsored by Highlights
for Children magazine)
1998
- Best
Feds on the Web: For the second year in a row, HUD's web site
was named one of the 15 "Best Feds on the Web"
by Government Executive Magazine. Sites were selected
for providing excellent customer service, using the web to improve
business, and making use of new technologies. (http://www.govexec.com/dailyfed/0598/050198a1.htm)
- Dow
Jones "Select Site:" The Dow Jones Directory picked
HUD's web page as a "select site" for its business opportunities.
(4/2/98)
- Clips:
- In
its May 1998 cover story, "The Wonder Years,"
Government Executive Magazine calls HUD's site
one of the "leaders of the pack." Gary Bass, of
OMB Watch, says that HUD's web site is "one of the federal
government's web trailblazers...it's one of the most innovative
sites around." (http://www.govexec.com/features/0598s2.htm)
1997
- Best
Feds on the Web: HUD's web site was named one of the 10 "Best
Feds on the Web" by Government Executive Magazine,
in its first review of federal web sites. (http://www.govexec.com/bestfeds/97bestfeds.htm)
- Snap
Online "Best of the Web:" Snap Online, a directory
of web sites, picked HUD's site as "best of the web"
in its "communities" category (10/31/97).
1996
- Yahoo
and USA Today Hot Site: On May 14, 1996, HUD's web
site received its first award when it was selected as one of Yahoo's
"Picks of the Day." Yahoo is the world's largest directory
of web sites. USA Today named HUD's site a "Hot Site"
on May 15, 1996. Both Yahoo and USA Today typically pick
three to five sites each day to highlight out of the hundreds
of thousands of sites to choose from on the web.
HUD's Intranet (Hud@work)
What
is it? hud@work is an internal web site, available only to
HUD employees. Virtually every employee uses hud@work every day
to find out what's going on in the Department, to get information
and services about their jobs, and to access systems they need to
do their work.
Awards
and Recognition
- Top
50 Intranets: HUD's intranet was cited by CIO Magazine
as one of the top 50 intranets in the country in 1997 and 1998. (http://www.cio.com/archive/webbusiness/070198_intranet_winners.html)
- Clips:
- HUD's
intranet was featured in a Government Computer News
article: "Intranets link far-flung offices,
hike productivity." (http://www.gcn.com/vol18_no20/news/161-1.html)
-
Washington Technology Online showcased HUD as an example
of progressive use of federal Intranets. (http://www.washingtontechnology.com/news/14_7/tech_features/612-4.html)
HUD's Kiosks
What
are they? 106 touch-screen kiosks are located in public places
throughout the country, offering basic information about HUD programs
and services. HUD's kiosks are aimed at bringing HUD to citizens and
making HUD's services available to those who might not seek them.
Awards
and Recognition
- Excellence
in Government Award: HUD's kiosks received one of 5 Excellence
in Government Awards in February 2001.
- "2000
Award:" The Center for Excellence in Information Technology
presented HUD's kiosks with their "2000 Award".
-
Innovations in American Government Semi-Finalist: HUD's kiosk
project was a Semi-finalist for Harvard's 2000 Innovation In American
Government Awards. (http://www.ksg.harvard.edu/innovations/Semifinalists/2000/sf_ced.htm)
-
Pioneer Award: In 1999, HUD's kiosks received the E-Gov "Pioneer
Award."
-
Hammer Award: The National Partnership for Reinventing Government
honored the kiosks with the Hammer Award in May 1998
- Clips:
- The
kiosks were featured in the New York Times article,
"Emergency Housing In A Hurry," Nov. 5, 1998. (http://www.nytimes.com/library/tech/98/11/circuits/articles/05hudd.html)
Web Clinics for HUD Partners
What
are they? HUD's Web Clinics teach HUD Partners (grantees, nonprofits,
faith-based groups, PHAs, state and local governments, and other community
organizations) how to create web sites that deliver the services HUD
funds.
Awards
and Recognition
- Trailblazer
Award: HUD's Web Clinics received the E-Government Trailblazer
Award in July 2001. (http://www.e-gov.com/egov2001/expo/trailblazers.asp)
-
Clips:
- The
web clinics were featured in an article on Inman.Com's
"Real Estate News" in August 2000. (http://www.inman.com/InmanStories.asp?ID=20533&CatType=R)
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