 |
HUD Customer Satisfaction Report
| NAME | OFFICE
|
|---|
| Jim Chaplin | Chief Financial Officer
|
| Frank L. Davis | Departmental Operations and Coordination
|
| George K. Dickey | Public and Indian Housing
|
| Leon Garrett | Fair Housing and Equal Opportunity
|
| Larry M. Hatcher | Departmental Operations and Coordination
|
| Anthony J. Hernandez | Secretary's Representative, Rocky Mountains Area
|
| Edward L. Johnson | Departmental Operations and Coordination
|
| Kathleen Monahan | Chief Financial Officer
|
| Kevin J. Neary | Policy Development and Research
|
| Frances M. O'Malley | Housing
|
| Vivian V. Pleasants | Administration
|
| Barry Riebman | Field Management
|
| Sue M. Scanlan | Fair Housing and Equal Opportunity
|
| Monica Schuster | Deputy Secretary
|
| Harry I. Sharrott | Field Management
|
| Rita Townsend | Chief Financial Officer
|
| Jack Underhill | Community Planning and Development
|
| Bessie A. Williams | Administration
|
| Karna L. Wong | Policy Development and Research
|
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Appendix 2: Customer Service Contacts
State of Alabama
Birmingham Office
600 Beacon Parkway West
Room 300
Birmingham, AL 35209-3144
(205) 290-7617
FAX (205) 290-7593
TTY (205) 290-7624
State of Alaska
Anchorage Office
949 East 36th Ave.
Anchorage, AK 99508-4135
(907) 271-4170
FAX (907) 271-3667
TTY (907) 271-4328
State of Arizona
Phoenix Office
400 North Fifth St. Suite 1600
Phoenix, AZ 85004-2361
(602) 379-4434
FAX (602) 379-3985
TTY (602) 379-4464
Tucson Office
33 North Stone Ave. #700
Tucson, AZ 85701-1467
(602) 670-6237
FAX (602) 670-6207
TTY (602) 670-6237
State of Arkansas
Little Rock Office
TCBY Tower
425 West Capitol Ave.
Suite 900
Little Rock, AR 72201-3488
(501) 324-5931
FAX (501) 324-5900
TTY (501) 324-5931
State of California
San Francisco Office
Philip Burton Federal Building
450 Golden Gate Ave.
P.O. Box 36003
San Francisco, CA 94102-3448
(415) 436-6550
FAX (415) 436-6510
TTY (415) 436-6594
Fresno Office
1630 East Shaw Ave. Suite 138
Fresno, CA 93710-8193
(209) 487-5033
FAX (209) 487-5344
TTY (209) 487-5033
Los Angeles Office
1615 West Olympic Blvd.
Los Angeles, CA 90015-3801
(213) 251-7122
FAX (213) 251-7096
TTY (213) 251-7095
Sacramento Office
925 "L" Street, Suite 675
Sacramento, CA 95814-3702
(916) 498-5220
FAX (916) 498-5262
TTY (916) 498-5959
San Diego Office
Mission City Corporate Center
2365 Northside Drive
Suite 300
San Diego, CA 92108-2712
(619) 557-5310
FAX (619) 557-6296
TTY (619) 557-2604
Santa Ana Office
3 Hutton Centre Drive
Suite 500
Santa Ana, CA 92707-5764
(714) 957-7353
FAX (714) 957-1702
TTY (714) 957-7333 ext. 132
State of Colorado
Denver Office
First Interstate Tower North
633 - 17th St.
Denver, CO 80202-3607
(303) 672-5440
FAX (303) 672-5061
TTY (303) 672-5248
State of Connecticut
Hartford Office
330 Main Street, First Floor
Hartford, CT 06106-1860
(860) 240-4522
FAX (860) 240-4674
TTY (860) 240-4665
State of Delaware
Wilmington Office
824 Market St., Suite 850
Wilmington, DE 19801-3016
(302) 573-6300
FAX (302) 573-6259
TTY (302) 573-6058
District of Columbia
Washington D.C. Office
820 First St., N.E., Suite 450
Washington, D.C. 20002-4205
(202) 275-9200
FAX (202) 275-0779
TTY (202) 275-0772
State of Florida
Coral Gables Office
Gables One Tower
1320 South Dixie Highway
Coral Gables, FL 33146-2926
(305) 662-4500
FAX (305) 662-4519
TTY (305) 662-4525
Jacksonville Office
Southern Belle Tower
301 West Bay St., Suite 2200
Jacksonville, FL 32202-5121
(904) 232-2626
FAX (904) 232-3759
TTY (904) 232-1241
Orlando Office
Langley Building
3751 Maguire Blvd., Suite 270
Orlando, FL 32803-3032
(407) 648-6441
FAX (407) 648-6310
TTY (407) 648-6459
Tampa Office
Timberlake Federal Bldg. Annex
501 East Polk St., Suite 700
Tampa, FL 33602-3945
(813) 228-2501
FAX (813) 228-2431
TTY (813) 228-2115
State of Georgia
Atlanta Office
Richard B. Russell Federal Bldg.
75 Spring St., S.W.
Atlanta, GA 30303-3388
(404) 331-5136
FAX (404) 331-0845
TTY (404) 730-2654
State of Hawaii
Honolulu Office
Seven Waterfront Plaza
500 Ala Moana Blvd.
Suite 500
Honolulu, HI 96813-4918
(808) 522-8175
FAX (808) 522-8194
TTY (808) 522-8193
State of Idaho
Boise Office
Plaza IV
800 Park Blvd., Suite 220
Boise, ID 83712-7743
(208) 334-1990
FAX (208) 334-9648
TTY (208) 334-9094
State of Illinois
Chicago Office
Ralph H. Metcalf Federal Bldg.
77 West Jackson Blvd.
Chicago, IL 60604-3507
(312) 353-5680
FAX (312) 353-0121
TTY (312) 353-5944
State of Indiana
Indianapolis Office
151 North Delaware St.
Indianapolis, IN 46204-2526
(317) 226-6303
FAX (317) 226-6317
TTY (317) 226-7081
State of Iowa
Des Moines Office
Federal Building
210 Walnut St., Room 239
Des Moines, IA 50309-2155
(515) 284-4512
FAX (515) 284-4743
TTY (515) 284-4728
State of Kansas
Kansas City, Kansas Office
Gateway Tower II
400 State Ave.
Kansas City, KS 66101-2406
(913) 551-5462
FAX (913) 551-5416
TTY (913) 551-6972
State of Kentucky
Louisville Office
601 West Broadway
P.O. Box 1044
Louisville, KY 40201-1044
(502) 582-5251
FAX (502) 582-6074
TTY 1-800-648-6056
State of Louisiana
New Orleans Office
Hale Boggs Federal Building
501 Magazine St., 9th Floor
New Orleans, LA 70130-3099
(504) 589-7200
FAX (504) 589-2917
TTY (504) 589-7279
Shreveport Office
401 Edwards St., Suite 1510
Shreveport, LA 71101-3289
(318) 676-3385
FAX (318) 676-3407
TTY (318) 676-3399
State of Maine
Bangor Office
Third Floor, Suite 302
99 Franklin St.
Bangor, ME 04401-4925
(207) 945-0467
FAX (207) 945-0533
TTY (207) 945-0469
State of Maryland
Baltimore Office
City Crescent Building
10 South Howard St., 5th Floor
Baltimore, MD 21201-2505
(410) 962-2520
FAX (410) 962-4947
TTY (410) 962-0106
State of Massachusetts
Boston Office
Thomas P. O'Neill, Jr. Federal Bldg.
10 Causeway St., Room 375
Boston, MA 02222-1092
(617) 565-5234
FAX (617) 565-5257
TTY (617) 565-5453
State of Michigan
Detroit Office
Patrick V. McNamara Federal Bldg.
477 Michigan Ave.
Detroit, MI 48226-2592
(313) 226-7900
FAX (313) 226-5611
TTY (313) 226-6899
Flint Office
Federal Building
605 North Saginaw, Suite 200
Flint, MI 48502-2043
(810) 766-5108
FAX (810) 766-5122
TTY (810) 766-5106
Grand Rapids Office
Trade Center Building
50 Lewis St., N.W., Third Floor
Grand Rapids, MI 49503-2648
(616) 456-2100
FAX (616) 456-2187
TTY (616) 456-2159
State of Minnesota
Minneapolis-St. Paul Office
220 Second St., South
Minneapolis, MN 55401-2195
(612) 370-3000
FAX (612) 370-3220
TTY (612) 370-3186
State of Mississippi
Jackson Office
Dr. A. H. McCoy Federal Bldg.
100 West Capitol St., Room 910
Jackson, MS 39269-1016
(601) 965-4738
FAX (601) 965-4773
TTY (601) 965-4171
State of Missouri
St. Louis Office
Robert A. Young Federal Bldg.
1222 Spruce St., Third Floor
St. Louis, MO 63103-2836
(314) 539-6583
FAX (314) 539-6575
TTY (314) 539-6331
State of Montana
Helena Office
Federal Office Bldg.
303 South Park, Room 340
Drawer 10095
Helena, MT 59626-0095
(406) 441-1298
FAX (406) 441-1292
TTY (406) 441-1303
State of Nebraska
Omaha Office
Executive Tower Centre
10909 Mill Valley Road
Omaha, NE 68154-3955
(402) 492-3100
FAX (402) 492-3150
TTY (402) 492-3183
State of Nevada
Las Vegas Office
333 North Rancho Dr.
Suite 700
Las Vegas, NV 89106-3714
(702) 388-6525
FAX (702) 388-6737
TTY (702) 388-6246
Reno Office
1575 Delucchi Lane, Suite 114
Reno, NV 89502-6581
(702) 784-5358
FAX (702) 784-5066
TTY (702) 784-5971
State of New Hampshire
Manchester Office
Norris Cotton Federal Building
275 Chestnut St.
Manchester, NH 03101-2487
(603) 666-7681
FAX (603) 666-7736
TTY (603) 666-7518
State of New Jersey
Newark Office
One Newark Center
13th Floor
Newark, NJ 07102-5260
(201) 622-7900
FAX (201) 645-6239
TTY (201) 645-3298
Camden Office
Hudson Building
800 Hudson Square, 2nd Floor
Camden, NJ 08102-1156
(609) 757-5081
FAX (609) 755-5373
State of New Mexico
Albuquerque Office
625 Silver Avenue, SW Suite 100
Albuquerque, NM 87102-3185
(505) 346-6463
FAX (505) 346-6704
TTY (800) 877-8339
State of New York
New York City Office
26 Federal Plaza
New York, NY 10278-0068
(212) 264-6500
FAX (212) 264-0246
TTY (212) 264-0927
Albany Office
52 Corporate Circle
Albany, NY 12203-5121
(518) 464-4200
FAX (518) 464-4300
Buffalo Office
Lafayette Court
464 Main St., 5th Floor
Buffalo, NY 14203-1780
(716) 551-5755
FAX (716) 551-5752
TTY (716) 551-5787
State of North Carolina
Greensboro Office
Koger Building
2306 West Meadowview Road
Greensboro, NC 27407-3707
(910) 547-4000
FAX (910) 547-4015
TTY (910) 547-4055
State of North Dakota
Fargo Office
Federal Building
657 2nd Avenue, Room 366
Fargo, ND 58108-2483
(701) 239-5136
FAX (701) 239-5249
TTY (701) 239-5668
State of Ohio
Columbus Office
200 North High Street
Columbus, OH 43215-2499
(614) 469-5737
FAX (614) 469-2432
TTY (614) 469-6694
Cincinnati Office
525 Vine Street, 7th Floor
Cincinnati, OH 45202-3188
(513) 684-3451
FAX (513) 648-6224
TTY (513) 648-6180
Cleveland Office
Renaissance Building
1350 Euclid Avenue, Suite 500
Cleveland, OH 44115-1815
(216) 522-4065
FAX (216) 522-2975
TTY (216) 522-2261
State of Oklahoma
Oklahoma City Office
500 West Main Street
Suite 400
Oklahoma City, OK 73102
(405) 553-7401
FAX (405) 553-7588
TTY (405) 553-7480
Tulsa Office
50 East 15th Street
Tulsa, OK 74119-4030
(918) 581-7434
FAX (918) 581-7440
TTY (918) 581-7434
State of Oregon
Portland Office
520 Southwest Sixth Ave.
Suite 700
Portland, OR 97204-1596
(503) 326-2561
FAX (503) 326-3097
TTY (503) 326-3656
State of Pennsylvania
Philadelphia Office
The Wanamaker Building
100 Penn Square East
Philadelphia, PA 19107-3380
(215) 656-0600
FAX (215) 656-3433
TTY (215) 656-3452
Pittsburgh Office
339 Sixth Ave., Sixth Floor
Pittsburgh, PA 15222-2515
(412) 644-6428
FAX (412) 644-6499
TTY (412 644-5747
Commonwealth of Puerto Rico
(Caribbean Area)
San Juan Office
New San Juan Office Building
159 Carlos E. Chardon Ave.
San Juan, PR 00918-1804
(787) 766-6121
FAX (787) 766-5995
TTY (787) 766-5905
State of Rhode Island
Providence Office
6th Floor
10 Weybosset St.
Providence, RI 02903-3234
(401) 528-5351
FAX (401) 528-5312
TTY (401) 528-5403
State of South Carolina
Columbia Office
Strom Thurmond Federal Building
1835 Assembly St.
Columbia, SC 29201-2480
(803) 765-5592
FAX (803) 765-5515
TTY (803) 253-3071
State of South Dakota
Sioux Falls Office
2400 West 49th St.
Suite 1-201
Sioux Falls, SD 57105-6558
(605) 330-4223
FAX (605) 330-4465
TTY (605) 330-4223
State of Tennessee
Nashville Office
251 Cumberland Bend Dr.
Suite 200
Nashville, TN 37228-1803
(615) 736-5213
FAX (615) 736-2018
TTY (615) 736-2886
Knoxville Office
John J. Duncan Federal Bldg.
710 Locust St., Third Floor
Knoxville, TN 37902-2526
(432) 545-4384
FAX (432) 545-4569
TTY (432) 545-4559
Memphis Office
One Memphis Place
200 Jefferson Ave., Suite 1200
Memphis, TN 38103-2335
(901) 544-3367
FAX (901) 544-3697
TTY (901) 544-3545
State of Texas
Ft. Worth Office
1600 Throckmorton St
.
P.O. Box 2905
Ft. Worth, TX 76113-2905
(817) 885-5401
FAX (817) 885-5629
TTY (817) 885-5447
Dallas Office
525 Griffin St., Room 860
Dallas, TX 75202-5007
(214) 767-8359
FAX (214) 767-8973
TTY (214) 767-4140
Houston Office
Norfolk Tower
2211 Norfolk, Suite 200
Houston, TX 77098-4096
(713) 313-2274
FAX (713) 313-2319
TTY 713-834-3274
Lubbock Office
George H. Mahon Federal Bldg.
1205 Texas Ave.
Lubbock, TX 79401-4093
(806) 743-7265
FAX (806) 743-7275
TTY (806) 743-7265
San Antonio Office
Washington Square
800 Dolorosa St.
San Antonio, TX 78207-4563
(210) 472-6800
FAX (210) 472-6804
TTY (210) 472-6885
State of Utah
Salt Lake City Office
257 Tower Building
257 East - 200 South
Suite 550
Salt Lake City, UT 84111-2048
(801) 524-3323
FAX (801) 524-3439
TTY (801) 524-5230
State of Vermont
Burlington Office
U.S. Federal Building
Room 244
11 Elmwood Ave
.
P.O. Box 879
Burlington, VT 05402-0879
(802) 951-6290
FAX (802) 951-6298
State of Virginia
Richmond Office
The 3600 Centre
3600 West Broad St.
Richmond, VA 23230-4920
(804) 278-4539
FAX (804) 278-4516
TTY (804) 278-4501
State of Washington
Seattle Office
Seattle Federal Office Bldg.
909 First St., Suite 200
Seattle, WA 98104-1000
(206) 220-5101
FAX (206) 220-5133
TTY (206) 220-5185
Spokane Office
Farm Credit Bank Bldg.
8th Floor East
West 601 First Ave.
Spokane, WA 99204-0317
(509)-353-2510
FAX (509) 353-2513
TTY (509) 253-2446
State of West Virginia
Charleston Office
405 Capitol St., Suite 708
Charleston, WV 25301-1795
(304) 347-7000
FAX (304) 347-7050
TTY (304) 347-5332
State of Wisconsin
Milwaukee Office
Henry S. Reuss Federal Plaza
310 West Wisconsin Ave., Suite 1380
Milwaukee, WI 53203-2289
(414) 297-3214
FAX (414) 297-3947
TTY (414) 297-3123
State of Wyoming
Casper Office
Federal Office Building
100 East B St., Room 4229
P.O. Box 120
Casper, WY 82602-1918
(307) 261-6250
FAX (307) 261-6245
TTY (307) 261-6258
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| To Buy a HUD Home | contact a local Real Estate Agent
see Real Estate in the Yellow Pages
| FHA Insured Loans | see Mortgages & Banks in the Yellow Pages |
| FHA Homeowner's Mortgage Insurance Premium
& Distributive Share Refunds | 1-800-697-6967 |
| TTY | 1-800-877-8339 |
| Housing Counseling for Homebuyers & Renters | 1-800-569-4287 |
| TTY | 1-800-358-6216 |
| Public & Assisted Housing | contact the local
Public Housing Authority |
| Housing Discrimination & Information | 1-800-669-9777 |
| TTY | 1-800-927-9275 |
| To Order Forms and Directives | 1-800-767-7468 |
| TTY | 1-800-877-8339 |
| Fraud Hotline | 1-800-347-3735 |
| TTY | 1-800-304-9597 | |
World Wide Web Home Page http://www.hud.gov
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Content Archived: January 20, 2009
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