Web Clinics for HUD Partners

How to Manage a Website

Home

Introduction

Define Roles

Start with the P's

Be an Advocate

Communicate

Create ONE Site

Focus on Content

Keep It Simple

Don't Reinvent
  the Wheel

Teach Everyone

Start Small
  and Build

Maintain

Rule 7: Keep Your Website Simple

As public service organizations, we have to reach everyone, including those with slow modems and low-end computers
  1. Minimize use of graphics - they take longer to download
  2. Keep text reasonably short
  3. Divide long text documents into sections
  4. Give users the option to download larger files, and use PDF files to make downloading large files documents easier
  5. Avoid using "frames" -- you're actually forcing people to load not just one page, but two or more!
    • Example of Frames

  6. Consider people with disabilities
If you want to translate your site into multiple languages, that's great. But, there are some caveats:
  • Make sure you have someone to keep the translations current
  • You may be raising expectations that you can't meet. Since you provide your website in other languages, your users may believe they can speak to someone in your organization in that language
Tools of the Trade

Here are some handy tools that you may want to use:

  • Download Calculator: This nifty little free calculator lets you find out how fast your web pages will download at various connection speeds.
  • Who Links to Me? AltaVista offers a number of free tools that let you get a list of the websites that link to yours.
  • Translations: AltaVista has a site that will translate your pages into 8 languages (French, German, Spanish, Chinese, Japanese, Italian, Portuguese, and Korean).
  • Text Analysis Tool: This little freebee lets you review your text to see how easily it can be understood by your audience. Pay attention to that "fog" factor.
  • Usability.gov : Learn to design usable, useful and accessible websites.